Upravljanje multikulturalnom radnom snagom u građevinskim projektima

master's thesis

• Title (english): Multicultural workforce management in construction projects
• Author: Adriana Bolf
• Mentor: Anita Cerić (mentor)
• Committee member: Anita Cerić (predsjednik povjerenstva)
• Committee member: Mladen Vukomanović (član povjerenstva)
• Committee member: Ivica Završki (član povjerenstva)
• Granter: University of Zagreb; Faculty of Civil Engineering; (Construction Management); Zagreb
• Defense date and country: 2020-07-09, Croatia
• Scientific / art field, discipline and subdiscipline: TECHNICAL SCIENCES; Civil Engineering; Construction Organization and Technology

Abstract

Globalizacija predstavlja gospodarski, društveni, politički i kulturni proces, koji vodi sve većoj povezanosti i međuovisnosti pojedinih dijelova suvremenoga svijeta. Proces globalizacije utječe i na građevinsku industriju i njezino širenje. Međutim, s novim procesima raste i zahtjevnost građevinskih projekata. Uz globalizaciju, javlja se multikulturalnost, koja se očituje kao miješanje društveno, kulturalno, etički i religijski različitih zajednica. Cilj ovog rada jest proučiti, analizirati i objasniti multikulturalnost, odnosno, kako upravljati multikulturalnom radnom snagom u građevinskim projektima. U ovom su radu, stoga analizirani primjeri upravljanja multikulturalnom radnom snagom u svijetu, a na temelju poznatih znanstvenih istraživanja, analizirano je i multikulturalno okruženje na gradilištima u Hrvatskoj. Rezultati analize multikulturalnih timova govore o nedovoljnom razumijevanju i shvaćanju problema, prisutnosti diskriminacije te nedostatku smjernica za rješavanje konflikata. Prema iskustvima iz drugih zemalja, na kraju su predložene mjere u svrhu povećanja efikasnosti građevinskih timova.

Abstract (english)

Globalization is the process of integration among people, companies, and governments worldwide. It leads to increasing connectivity and interdependence of different parts of the modern world. Moreover, the process of globalization influences the construction industry and its expansion. However, with these new processes, the complexity of construction projects is growing. Along with globalization, multiculturalism emerges, which manifests itself as a mixture of socially, culturally, ethically, and religiously diverse communities. The aim of this thesis is to analyze and explain multiculturalism, as well as how to manage a multicultural workforce in construction projects. This thesis therefore analyzes examples of multicultural workforce management across the world. Furthermore, it analyses the multicultural environment on construction sites in Croatia, based on eminent scientific research. The results of the analysis of multicultural teams indicate a lack of understanding of the problem, the presence of discrimination and a lack of guidelines for resolving conflicts. According to experiences from other countries, measures to manage a multicultural workforce have finally been proposed in order to increase the efficiency of construction teams.

• Keywords: globalizacija; multikulturalnost; nacionalna i organizacijska kultura; građevinarstvo
• Keywords (english): globalization; multiculturalism; national and organizational culture; construction
• Language: croatian
• URN:NBN: urn:nbn:hr:237:443132
• Study programme: Title: Civil Engineering; specializations in: Construction Management, Transportation Engineering, Geotechnical Engineering, Hydraulic Engineering, Structural Engineering, Construction Materials, Theory and Modeling of Structures; Course: Construction Management; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra inženjer/inženjerka građevinarstva (magistar/magistra inženjer/inženjerka građevinarstva)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Closed access
• Created on: 2020-09-03 07:12:37